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Meet the Team

Meet the NIC Team

Colin Callow – Head

Colin joined the NHS Institute in 2008 working across a number of transformational change programmes to identify and trigger change and best practice in care and service delivery. He is currently responsible for leading the NHS National Innovation Centre which supports innovators by brokering technology innovation proactively and reactively into the NHS through expert assessment, practical support, information and signposting.

Colin has also worked with the NHS Technology Adoption Centre (NTAC) as Programme Director, where he led a number of national programmes to identify, understand and dismantle both systemic and commercial barriers to healthcare technology adoption, leading to a way of working that enables beneficial, innovative technologies to be rapidly implemented and diffused across the NHS.

With an interest in management behaviour towards innovation, Colin has also collaborated with Professor John Hutton at York Health Economics Consortium (YHEC) to undertake an analysis of the challenges facing senior NHS managers in the adoption of innovation and healthcare technology in the NHS. This research has informed the development of systematic and practical management approaches to the successful and sustainable adoption of medical technologies as part of the broader strategy of achieving major improvements in service quality and productivity in the NHS.

Colin has had a varied clinical and management career in both the NHS and ten years experience in the medical devices industry, and was formally a Divisional Manager at the Christie Hospital in Manchester with responsibility for planning and delivering services across a range of oncology specialities.

Rob Chesters - Programme Manager

NHS National Innovation Centre, part of the NHS Institute for Innovation and Improvement

Rob joined the NHS National Innovation Centre in 2012 to work as an Innovation Development Manager. Rob’s primary role is to support innovators who are working with the NIC to take them through the NIC development process from idea to reality.

In recent years Rob has worked on a number of Innovation initiatives which support industry and healthcare professionals to realise new ideas. This included leading and initiating large projects for Medilink West Midlands to support industry in the Assisted Living sector to grow and develop through collaboration with Academia, NHS and Social Care. Rob was also responsible for the nationally acclaimed Assisted Living Demonstrator house (i-House). This facility provided a unique opportunity for industry to showcase new ideas in Assisted Living to providers in health and social care. Rob also has specific expertise and knowledge of Telecare and Telehealth which aim to support healthcare delivery in the home. Rob has worked on projects with the Technology Strategy Board and the Knowledge Transfer Network to support the development of these new technologies.

With a background in Industrial Design specialising in Medical Product design, Assisted Living and Inclusive Design Rob has an expert knowledge of the design process.  Rob worked for MidTECH, the West Midlands NHS Innovation Hub as the Design manager. This involved working on innovations developed by NHS employees. As the in house designer he was responsible for working closely with clinicians on the design and development of their innovation from concept design through to prototyping. The role also involved protecting IP on behalf of the clinician and their Trust.

Sarah Patrick – Programme Manager

NHS National Innovation Centre, part of the NHS Institute for Innovation and Improvement

Sarah joined the NHS Institute in 2010 working as the Programme Manager for the Transition Programme, in 2011 she moved to the Safer Care team as the Programme Manager on a secondment. She is currently responsible for leading several innovation programmes for the National Innovation Centre this is delivered through clear programme management, stakeholder engagement and relationship management.

Sarah has also worked at Strategic Health Authority as an education, training and development Programme Manager for several years working on the National Programme of Information Technology. Elements of this role involved adoption of new technology and testing of concept innovations. Prior to this she worked at local health community level raising Informatics education, training and development levels across the community through the implementation of a shared strategy . She has led several effective networks and facilitated many events.

With a background as a Registered General Nurse and specialising in Orthopaedics, Sarah has worked in a variety of clinical environments that have involved using information and adopting innovations, creating and following new working processes and assessment of the impact of these.

Andrew Slaney - Project Manager

Andrew is working with the NIC as part of the website development project.

He is a Chartered Management Accountant, who worked in Finance in Industry for 18  years, but for the last 4 years has been involved in a variety of projects for the public sector.

Hayley Brown – HR Business Partner

HR/OD Team, NHS Institute for Innovation and Improvement. Supports and advises team on all HR issues.


Meet the External Multidisciplinary Assessment Panel

This panel is made up of carefully selected individuals with their own areas of expertise. These experts offer advice and critical appraisal of the innovations which are put forward to them.

Steve Graham – Programme Lead – Procurement, Investment and Commercial Division, Department of Health

Steve led the Innovative Technology Adoption Procurement Programme (iTAPP) for the Department of Health. The programme sought to accelerate the adoption of medical technologies that would improve patient outcomes whilst reducing NHS costs. Several technologies have been highlighted to the NHS including Intra-Operative Fluid Management, which was included in Innovation, Health and Wealth as one of six High Impact Innovations for wide adoption across the NHS. iTAPP is now being transitioned to the National Institute for Health and Clinical Excellence, although Steve continues to provide general advice and guidance to medical device companies on behalf of the Department of Health.

Steve currently leads the eProcurement and Inventory Management agenda for the Department of Health. The brief includes the actions around transparency and data management identified in Raising our Game, the NHS Procurement strategy published in May 2012.

As well as working extensively in NHS procurement in senior roles at hospital, regional and national level, Steve has held director positions in the private sector. As Commercial Director, he led the national sales and customer service teams for a division of the UniChem pharmaceuticals wholesaler. Steve also held the position of Business Development Director at Oxygen Finance, a start up business with an innovative supply chain finance solution.

Amongst various NHS roles, Steve set up and managed the Hertfordshire NHS Supply Management Confederation and went on to set up and mobilise the re:source NHS procurement hub covering the East Midlands, where he took on the role of Supply Chain Director. Prior to these roles, Steve set up and led the national Cardio/Vascular purchasing team at the NHS Purchasing and Supply Agency.

A qualified member of the Chartered Institute of Purchasing and Supply, Steve brings extensive NHS and private sector experience and achievement to the healthcare procurement agenda.

Margaret Parton – Sector Specialist, Medtech and Healthcare – UK Trade and Investment

Having retired from the NHS, Margaret has now returned to UK Trade and Investment as a Sector Specialist for Medtech and Healthcare working with overseas companies which wish to establish a presence in the UK.

Formally the Life Science Sector Champion for UK Trade and Investment, Margaret initially trained as a pharmacologist but has established an excellent track record in building collaborative programmes to develop and implement new technologies into the healthcare arena. Margaret brings all her enthusiasm and expertise to facilitate successful collaboration with industry, NHS clinicians and managers, commissioners and procurement organisations to ensure cohesive roll out of Technology Adoption Centre outputs.

Prof. John Hutton – Director – York Health Economics Consortium

John Hutton is Professor of Health Economics in the Department of Health Sciences at the University of York. He recently retired from the Directorship of the York Health Economics Consortium (YHEC), a wholly-owned subsidiary company of the University, which provides contract research and consultancy in health economics to public and private sector clients in the UK and internationally. 
Before joining YHEC, he was Vice-President of European Operations for MEDTAP International (now part of UBC Inc) and was a senior researcher at the University of York’s Centre for Health Economics.
He has published widely on the methods of economic evaluation of medical technologies and has acted as an adviser to NICE and other European HTA agencies.
He was a founding co-editor of Health Economics and has been an NHS Foundation Trust Non-executive Director for the past eight years.  He is also a Director of Medipex (the NHS Innovation Hub for Yorkshire and the Humber) and a member of the NICE Technology Appraisal Committee.

Dr Richard Deed – Unit Manager – Trustech – NHS Northwest Innovation Service

Unit Manager at Trustech NW NHS innovation hub.
Richard is responsible for the overall management of TRUSTECH, the North West NHS Innovation Service, in it’s offices in Manchester, Liverpool, Daresbury and Preston.

Richard has many years experience in the identification, evaluation and commercialisation of a number of healthcare innovations, which combined the skills of technology evaluation and intellectual property management to his sound scientific knowledge.

Richard held senior postdoctoral research positions at the Paterson Institute for Cancer Research attached to the Christie Hospital in Manchester, where he worked on characterising novel transcription factors involved in the development of cancer in order to develop novel therapeutic strategies. Prior to this he carried out research at the Cancer Research UK laboratories in London, studying retroviral mechanisms of gene activation in breast cancer.

Dr Paul Hanmer – Managing Director – The Medtech Centre – Manchester Science Park

Paul has over fourteen years experience of design, development and manufacturing of medical devices in the NHS and commercial sector after completing his Ph.D. in Chemistry at the University of Kent in collaboration with the Royal Institute and Courtaulds Research.

Paul’s commercial experience included involvement in the development of a number of advanced wound care and ostomy products, including multi-million-dollar brands such as Aquacel ™ Ag; he is also a named inventor on a number of patents. He has worked in a variety of roles at all stages of the product development process, from early stage research and development to transfers of technology from research into manufacturing production and evaluating technologies offered as licencing opportunities. During four years’ experience working in a manufacturing / operations environment, Paul gained a Lean Six Sigma Black Belt in 2004.

Paul has spent the last two years as Commercial Services Manager TRUSTECH providing access to NHS expertise, business intelligence and clinical evaluations to private innovators seeking to access the NHS market. He has delivered numerous market research projects and project-managed several clinical evaluations of promising novel medical devices in a wide variety of clinical areas. Paul is now the Centre Manager for MedTECH, a partnership between Central Manchester University Hospitals NHS Foundation Trust (CMFT), the North West Regional Development Agency (NWDA), Manchester Science Park (MSP) and Corridor Manchester.

Mike Davidge – Head of Measurement – NHS Institute for Innovation and Improvement

Mike’s main expertise is in translating data into useful information. This has been as an individual and also in managing a team to deliver. But he also has experience in many aspects of service improvement including capacity & demand analysis, waiting time reductions, SPC training. Mike is seriously interested in the application of lean thinking in healthcare.

Dr Lynne Maher – Director of Innovation and Design – NHS Institute for Innovation and Improvement

Lynne leads work on innovation specifically focusing on the design and redesign of health services to improve quality, safety, patient experience and efficiency within the NHS. She has a particular focus in innovation methods and how they can be used to support health services to meet their increasing demands. Lynne’s work has resulted in the development of a number of products to support health care teams to better understand approaches for innovation including:

  • Thinking Differently – a book designed specifically for front line teams who want to achieve transformational change through creativity and innovation
  • Creating the Culture for Innovation – a diagnostic tool developed to support senior leaders to develop a culture for innovation within their organizations
  • Experience Based Design – an innovative method of co-designing health services with patients based upon their actual experience of the service provided
  • High Impact Innovations – An essential collection of information, case studies and implementation guidance for six high impact innovations illustrating high quality, cost effective healthcare.

Lynne is a member of the Innovation, Health and Wealth Task Group on Leadership and Accountability for Innovation and is providing support to the Task Groups on Aligning Financial Incentives and Innovation Fellows. She is a Fellow of the Royal Society of Arts and is a member of the Teaching Faculty for Kaiser Permanente’s Improvement Leaders Course, USA.



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